As an experienced exporter, we have a good understanding of all areas and issues that are associated with wine export and import. Since 2005, we have exported a wide range of wines to Asia and the USA. We pride ourselves on being able to provide the best possible customer service to our clients, from the initial wine selection phase, export documentation, import and customs clearance, and even after sales training and service.

CUSTOMER SERVICE

We are able to provide a wide range of wines for export, from classic table wines to Super Premium wines, and anything in between. If we do not currently have, in our portfolio, the wine that you are looking for then we are able to source wines to your specified taste profile, and budget.

All of our wines are approved for export by Wine Australia, and all wines meet international standards. All wines are checked with the destination countries’ regulations prior to shipment. For Clients in the United States of America, our strategic partner, Gumtree Vineyards Inc. in California is able to assist with enquiries.

For clients importing into the Peoples Republic of China, we have Chinese speaking staff in Melbourne, and through our strategic partner in China, Chengdu CJ Premium Australian Wine Trading Co.,Ltd, all communication is simple, we are able to assist with all requirements, including translation services.

We are able to assist with all regulatory and documentary requirements to export wine from Australia, and to facilitate the import and customs clearance procedures.

We understand the export market, and know that there are a number of importers and distributors who wish to have their own brands. We are able to work with our clients to Bespoke their own brands.

We are able to assist our clients in training their staff, through comprehensive notes, presentations, and we can even run training classes.

For clients able to visit us in Australia, we can arrange for visits to our vineyard, tours of the winery, and bottling facilities. We can even have professional photography to document your visit for any promotional material you require.

LOGISTICS

We are able to be your “One-Stop Shop”. We can maintain control and integrity the entire way through the supply chain, from the moment your wine is selected until it is delivered to you.

Our logistical services are second to none. We are able to provide warehousing services to our clients in Australia, China and California in the United States of America.

We only cooperate with shipping companies highly experienced in the transportation of wine products. This ensures that our product arrives at its destination in the best possible condition.

BESPOKE YOUR BRAND

While we love to offer our brands to our clients, we understand that there are a number of reasons why some clients want to have control of their own brands. When it comes to creating bespoke brands we are able to work with you and our design team to create the brand and label that you require. When working with you to create your bespoke brand we have 4 packages available.

In addition to offering a range of packaging options, we are able to work with our clients to create their own exclusive brands. Please visit our Bespoke Your Brand page to learn more about this process.